Introduction
At Flameframe ParkCraft, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our parking education services.
Information We Collect
We collect information that you provide directly to us, including name, email address, phone number, and payment information when you purchase courses or subscribe to our catalog. We also automatically collect certain information about your device and usage through cookies and similar technologies.
- Contact details for account creation and support requests
- Transaction history and course progress data
- Device information, browser type, and IP address
- Cookies for session management and theme preferences
How We Use Your Information
Your information helps us deliver calm, confident parking education experiences. We use collected data to:
- Provide and personalize our catalog and educational content
- Process payments and fulfill purchases
- Send service updates, confirmations, and relevant offers
- Improve our website functionality and user experience
- Comply with legal obligations and prevent fraud
Cookies and Tracking Technologies
We use essential cookies to enable core site functionality, including cart storage, login sessions, and theme preferences (light/dark mode) stored via localStorage. We also employ analytics cookies to understand how visitors interact with our site.
You can manage cookie preferences through your browser settings or our cookie banner. Refusing non-essential cookies may affect certain features such as theme persistence and cart functionality.
Data Sharing and Disclosure
We do not sell your personal information. Limited sharing occurs with trusted service providers who assist in payment processing, hosting, and analytics. All third parties are contractually bound to protect your data.
Your Rights and Choices
You have the right to access, correct, delete, or restrict the processing of your personal data. You may also request a copy of the information we hold about you.
- Access your account data through the login portal
- Request deletion by contacting [email protected]
- Opt-out of marketing communications via email unsubscribe links
- Withdraw consent for non-essential cookies at any time
Security
We implement industry-standard security measures including encryption and regular audits to protect your personal data. However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this policy or wish to exercise your data rights, please reach out:
Phone: +1 (415) 906-4829
Email: [email protected]